We are committed to providing high-quality products and ensuring your satisfaction. If you are not completely satisfied with your purchase, we have a simple and transparent return policy to help you. Please read the following conditions carefully to learn how to proceed.
Return conditions
To be eligible for a return, the following conditions must be met:
Return Period: Return requests must be submitted within 10 days from the date you received your order.
Condition of Products: Products must be returned in their original condition, unused, undamaged, and in their original packaging, if applicable.
Proof of Purchase: A valid proof of purchase (invoice, receipt, or order confirmation) is required to process the return.
Return Exclusions
Certain items cannot be returned, including but not limited to:
✿ Personalized or tailor-made products
✿ Items on sale or on sale (unless otherwise stated)
✿ Used products
Return procedure
